I had a problem with Coldwater Creek, an online women's site. I used the link on the site to converse with a customer service rep. She was handling the call from India.I started to wonder what other corporations were outsourcing business to India.
I had to call AT&T for a technical problem and the tech rep's accent was too difficult for me to understand so I gave up and told him I would try to figure it out myself. turns out the modem installed was defective-I kept telling the tech it was overheating-the bottom got so hot I had to turn it off.
When I was about to give up completely he agreed to send me a new one and I haven't had a problem since. But not without a good hour of frustration trying to understand one another.
Outsourcing jobs is a real threat to all of us.
If you only knew how many companies outsource your financial information to India, you might think twice about whose hands you are trusting with credit and banking information
This is an incomplete list of some of the businesses I am not going to be visiting with my dollars. I have a feeling the damage may already be done-but maybe I will fell a little better knowing I at least voiced my protest.
Here is a link to a list of many businesses who outsource customer service to Indian companies-
http://www.nojobsforindia.com/
Here is a short list :
Home Depot
JCPenny
Albertsons
Avon
Capital One
AOL
Travelocity
Charles Schwab
ATT@T
Delta Airlines
Dupont
Google
Johnson and Johnson
MBNA
Citibank
Bank of America
Wachovia
Shell Oil Company
H&R Block
Lexmark
Walmart online
Purina
Target
Nike
Bell South
MBNA
Dell
Normally I am not an alarmist. I didn't worry about SARS or stay awake with a gas mask on waiting for my letter with the white powder to come in the mail.
I am not egotistical enough to think every major disastrous possibility is going to happen to "special little ole me"
The outsourcing of my credit, banking, social security number, financial information and personal data to another country because they do it cheaper does not comfort me. Does it comfort you?
Now, if I thought corporations were outsourcing because India provided superior security and service, and I knew for a fact that in the United States we did not, I wouldn't peep.
But this is what freaks me out-they are doing it because it is cheaper!!!!!! arrgghh!
We already know what that means-guys-flammable pj's, leaded paint, tainted fruit and veggies, lead painted Toys r Us-
No, this does not comfort me.
My bank does business with India. I don't like that. I think we need to boycott them.
Hello?? Americans purchase these products. If a business has such little respect for our bucks -then our bucks should stop here-in America.
That's my slogan for them-"The Buck Stops Here-in the US-
My son had a great idea-he believes all corporate executives should have to live in the third world country that business exploits. I agree.
